Privacy Policy

Last updated: 2 June 2026

1. Introduction

This Privacy Policy describes how Cside - Soluções Inteligentes, S.A. collects, uses, stores and protects the personal data of users of this website.

We respect the privacy of our users and are committed to processing personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council ("GDPR"), Law No. 58/2019 and other applicable legislation.

By using this website, the user accepts the practices described in this Privacy Policy.

2. Data Controller

Cside - Soluções Inteligentes, S.A.
VAT No.: 507997476
Address: Cais do Lugan, Nº 224, 2º Dtº, 4400-492 Porto, Portugal
Email: info@cside.pt

For any questions regarding the protection of your personal data, you may contact us using the email address indicated above.

3. Personal Data Collected

We may collect the following categories of personal data:

Data provided directly by the user

  • Name;

  • Email address;

  • Company or organisation;

  • Telephone number;

  • Content of messages sent through contact forms;

  • Other information that the user voluntarily chooses to provide.

Data collected automatically

During navigation on the website, the following data may be collected:

  • IP address;

  • Browser type and version;

  • Operating system;

  • Date and time of access;

  • Pages visited;

  • Time spent on the website;

  • Source of access;

  • Statistical usage data.

4. Purposes of Processing

Personal data is processed for the following purposes:

  • Responding to contact or information requests;

  • Providing information about our services;

  • Managing commercial and contractual relationships;

  • Improving the performance, operation and security of the website;

  • Producing statistical analyses regarding website usage;

  • Complying with legal and regulatory obligations.

5. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

  • Consent of the data subject;

  • Performance of pre-contractual or contractual measures;

  • Compliance with legal obligations;

  • Legitimate interest of Cside - Soluções Inteligentes, S.A., namely to ensure the security of systems, improve the services provided and manage relationships with users.

6. Cookies and Google Analytics

This website uses cookies to improve the browsing experience and collect statistical information about website usage.

We use Google Analytics, a web analytics service provided by Google, which allows us to understand how visitors use the website.

The information collected may include:

  • IP address (which may be anonymised);

  • Browsing data;

  • Pages visited;

  • Time spent on the website;

  • Device and browser information.

Users may accept, reject or configure the use of cookies through the cookie management mechanism available on the website.

Users may also configure their browser to block or delete cookies.

7. Sharing of Personal Data

Personal data may be disclosed to third parties only when necessary for:

  • Provision of technological services and hosting;

  • Maintenance and technical support services;

  • Compliance with legal obligations;

  • Exercise or defence of rights in judicial or administrative proceedings.

Cside - Soluções Inteligentes, S.A. does not sell or commercially exploit personal data.

8. International Data Transfers

Some technology service providers may be located outside the European Economic Area.

Where international data transfers take place, Cside - Soluções Inteligentes, S.A. will ensure that appropriate safeguards are implemented as required by the GDPR, including Standard Contractual Clauses approved by the European Commission or other legally recognised mechanisms.

9. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or for the periods required by law.

When the data is no longer necessary, it will be securely deleted or anonymised.

10. Data Security

Cside - Soluções Inteligentes, S.A. adopts appropriate technical and organisational measures to protect personal data against:

  • Accidental loss;

  • Unauthorised alteration;

  • Unauthorised disclosure;

  • Unauthorised access;

  • Unlawful destruction.

Despite the measures implemented, no electronic transmission or storage system can guarantee absolute security.

11. Data Subject Rights

Under applicable legislation, data subjects may exercise the following rights:

  • Right of access;

  • Right to rectification;

  • Right to erasure;

  • Right to restriction of processing;

  • Right to object;

  • Right to data portability;

  • Right to withdraw consent, where applicable.

Requests may be sent to:

info@cside.pt

We will respond to requests within the legally established deadlines.

12. Complaints

If you believe that your personal data is being processed in violation of applicable legislation, you have the right to lodge a complaint with the competent supervisory authority:

Comissão Nacional de Proteção de Dados (CNPD)
Portuguese Data Protection Authority

13. Links to Third-Party Websites

The website may contain links to external websites. Cside - Soluções Inteligentes, S.A. is not responsible for the privacy practices or content of such websites.

We recommend consulting their respective privacy policies before providing any personal data.

14. Changes to the Privacy Policy

Cside - Soluções Inteligentes, S.A. reserves the right to update this Privacy Policy whenever necessary.

Any changes will be published on this page, and the date of the latest update will be amended accordingly.

15. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, you may contact:

Cside - Soluções Inteligentes, S.A.
VAT No.: 507997476
Cais do Lugan, Nº 224, 2º Dtº, 4400-492 Porto, Portugal
Email: info@cside.pt